It is the duty of the entire staff of the organization to respect and apply professional secrecy regarding any information we have or receive from the participants. Furthermore, at any time or in any place, we are not allowed to disclose any information that would enable the identification of a participant. For instance, basic information such as the fact that a man is appealing to our services cannot be revealed to anyone. Anonymity is thus assured.
There is one possible exception to this absolute rule that would justify breaking the confidentiality and that is if the caseworker considers that the security of a person (participant, staff member or any other person) is at risk or if a judge has released the case worker from professional secrecy.
When evaluating the presence of a risk, the caseworker will seek the participant’s consent with the aim of helping him to receive relevant support to face the threat he is representing. The caseworker must also seek the participant’s consent on many occasions because any exchange of information relating to a participant should ideally be made with this man’s “informed consent”. It is the caseworker’s duty to make sure the participant understands clearly which precise informations will be transmitted, to whom they are intended, how and by whom they could be used and what the possible consequences are. When they both agree, the participant gives his written consent for a limited and predefined length of time.