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• Initial contact
• Services fees
• Opening hours
• Possible approaches
• Restrictions
• Confidentiality

OPENING HOURS

Caseworkers are answering the phone from Monday to Friday (noon to 6:00pm). It is also possible to leave a message on the answering machine at any time. We will get back to you as soon as possible. For all the other services, it is possible to get an appointment during the day or evening from Monday to Friday. Caseworkers are present from 10:00 am to 22:00 pm and could be available to take your call according to their availability.